RCR Cancellation Policy
TELUS Winter Sports School
BUBBLE LESSONS | ||
---|---|---|
Cancelation 24 hours prior to the lesson start time | Re-book or full refund | |
No show for lesson |
| |
Late | No refund / your instructor will wait 30 minutes for you to arrive, at which point the lesson is lost | |
MULTI-WEEK PROGRAMS | ||
7 days before the 1st week of the program | Re-book or full refund | |
Within 7 days before the 1st week of the program | Re-booking / no penalty / no refund | |
Cancelation within 24 hours | No re-booking / No refunds | |
No show for lesson | No refund / no rebooking | |
Late | Attempts will be made to join group if possible | |
*Bookings are not confirmed until payment is made in full |